How to update your billing information

If your payment details have changed, you can update your billing information directly from your Powtoon account settings. This article walks you through each step.

Updating your billing information

1. Log in to your Powtoon account.
2. Hover over your name in the bottom-left corner of the screen, then click Account.
   ► Alternatively, go directly to https://www.powtoon.com/account/info.
3. Click Billing Information.
4. In the Billing Information section, click Edit.
5. Enter your updated billing details, then click Update. Your new billing information is saved to your account.

Note: Only the account owner can update billing information. If you do not see the Billing Information section, your account may be managed by an organization administrator.

Need more help?

If you are unable to update your billing information or encounter an error, our Customer Support Team is at your service 24/7.